Communications and Public Affairs Manager, Global Communications and Public Affairs (English, Thai)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in public relations, media relations, or internal and executive communications with technology products or services.
- Ability to speak and write in English and Thai fluently to support client relationship management in this region.
Preferred qualifications:
- Experience piloting new technologies or workflows; comfortable navigating ambiguity and adapting to a rapidly changing digital landscape.
- Experience with project management and communications with clear communication skills.
- Demonstrated familiarity with AI tools (e.g., Gemini) and able to use AI strategically to drive productivity, creativity, and innovation.
- Understanding of how to effectively prompt and refine AI outputs to draft content frameworks, conduct landscape research, or summarize complex documents.
- Understanding of the regional media environment, with a proven track record building media relationships and shaping stories that drive conversations.
About the job
As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.
We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.
Responsibilities
- Represent the business as a spokesperson. Gather, synthesize, and draft responses to editorial inquiries, utilizing AI tools to rapidly collate background information and sentiment analysis to inform your approach.
- Create clear, concise, and differentiated comms plans (emails, pitches, social copy). Use technology to streamline the localization process, ensuring global narratives land with specific local cultural nuance.
- Utilizing AI-driven insights to analyze sentiment, predict trends, and continuously refine communication strategies based on real-time data.
- Work with country teams to secure coverage for major initiatives. Act as a daily product expert, helping teams communicate user benefits and respond effectively to issues and escalations with speed and accuracy.
- Seamlessly integrate generative tools into your daily workflow to enhance creativity, scale operational efficiency (e.g., drafting, translating, formatting), and drive data-backed storytelling, while upholding Google’s AI Principles.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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