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ISV Customer Engineer, Google Cloud

GoogleSunnyvale, CA, USA; Atlanta, GA, USA; +9 more; +8 more
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

This role may also be located in our Playa Vista, CA campus.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Cambridge, MA, USA; Chicago, IL, USA; Irvine, CA, USA; Kirkland, WA, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud architecture including designing and building architectures in cloud environments and in a partner-facing or support role.
  • Experience working with an ISV (sell to or sell with) as architect or delivery roles providing solutions to end customers.
  • Experience with security and compliance technologies 1P and 3P: Palo Alto Networks, Crowdstrike, Wiz.
  • Experience with building business partnerships with enterprise ISVs and customers.

Preferred qualifications:

  • Experience with modern infrastructure (Cloud Service Providers) or modern application platforms, migrating applications and services to cloud platforms.
  • Experience working with partners and customers as architect or delivery roles providing solutions.
  • Experience in managing multiple stakeholders in a collaborative, fast-paced environment.
  • Familiarity with networking/security concepts and knowledge of broader areas like analytics and data.
  • Strong communication skills with the ability to conduct technical discussions and engagements with partner C-levels.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As an Independent Software Vendors (ISV) Customer Engineer, you will work closely with Partner Development Managers and ISV Sales Specialists to grow and support the Google Cloud partner ecosystem. You will understand the technical capabilities of our partners and are in the best position to recommend the right partner to our customers.

In this role, you will be part of the team responsible for enabling partners across technologies and solutions. You will contribute to customer adoption of Google Cloud by supporting partners as they illustrate how Google Cloud services can help customers innovate, bring their services to market faster, differentiate against the competition, and create new business growth streams.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $222000 (USD) + 42.86% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Enable and manage Google ISV partnerships, acting as product experts on ISV offers (and their real world applications), supporting in delivering technical presentations/demos to customers and responding to technical inquiries.
  • Work with Partner Managers and Sales Specialists to identify and recruit ISV in the region who can deliver solutions to our customer.
  • Support partners in PoC's/Demos of ISV product integrations in customer environments, and identifying and mitigating key customer technical objections.
  • Build ISV solution focused technical assets (accordingly the ISVs under your management and defined by Leadership) to consume and also recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution.
  • Collaborate with partners to develop GCP specific Solution Documentation, joint technical articles, webinars, whitepapers, demos with ISV product launches and features.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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