Technical Solutions Engineer, Google Home (Mandarin, English)
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Minimum qualifications:
- Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, a related technical field, or equivalent practical experience.
- 2 years of experience with software development in one or more programming languages (e.g., Java, Kotlin, Python, C/C++).
- Ability to communicate in Mandarin and English fluently in order to support the clients in this region.
Preferred qualifications:
- Experience launching IoT and smart home platforms.
- Experience developing developer tools (e.g., automation, testing, debugging).
- Experience working with SoC partners to bring up devices and assure platform quality.
- Experience working with suppliers, clients or partners on debugging and troubleshooting technical issues.
- Experience with AI/LLM, including integrating these technologies into development workflows or customer solutions.
About the job
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
This role serves as a key technical catalyst and strategic liaison, empowering global partners to successfully integrate their hardware and services with the Google Home platform. Combining application-level development expertise with deep systems engineering knowledge, the individual will guide partners through complex designs and lead critical initiatives to port and optimize Google software modules and core libraries onto 3P devices and chipsets. They will accelerate partner onboarding by building custom developer tools, test suites, and high-quality technical resources like sample code and documentation. Working at the intersection of hardware and software, they will collaborate closely with Google’s Core Engineering teams to advocate for partner feedback, troubleshoot system-level bottlenecks, and drive bug resolution.
The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it.
Responsibilities
- Understand partner use cases and offer insights and recommendations on solution design, development, tooling and integration.
- Build samples, codelabs and documentation to support partners integrations with Google Home devices and/or platforms.
- Partner closely with the Software Engineering team to communicate technical feedback from partners, resolve bugs and/or integration problems. Resolve escalations of technical issues from Technical Account Managers.
- Speak at developer events and partner summits.
- Travel to meet with current or new partners to provide face-to-face support and troubleshooting, up to 20% as required.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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