Customer Engineer, Security, Google Cloud (Japanese)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a customer-facing sales engineering, technical architecture, or trusted advisor role focusing on enterprise security or cloud-native architecture.
- Experience in engaging with, and presenting to, technical stakeholders and executive leaders (e.g., CISOs, CIOs).
- Experience in cybersecurity operations, specifically with SecOps (SIEM/SOAR) and threat intelligence, and domains like threat detection, malware intelligence, or cloud security posture management.
- Ability to communicate in Japanese fluently to interact with local stakeholders.
Preferred qualifications:
- Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
- Certificated in the Cloud or Security industry.
- Experience implementing complex enterprise security solutions (e.g., advanced threat hunting, zero trust architectures, identity and access management systems).
- Experience working with, evaluating, or securing AI agents, generative AI models, or Large Language Model (LLM) driven applications in an enterprise context.
- Deep knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, MITRE ATT&CK frameworks, Agentic SOC, etc.).
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Security Customer Engineer, you will be a trusted advisor to Japan's top accounts, delivering on Google Cloud’s dual promise: AI for security and security for AI. You will demonstrate how Google’s AI proactively defends against complex threats while ensuring customers AI workloads and business applications remain protected. You will partner with technical Sales teams as a subject matter expert to differentiate Google Cloud security solutions. You will be engaging with customers to understand their unique requirements, developing creative architectures, and persuasively presenting solutions that solve complex security issues. Beyond advisory, you will take an approach by leading proofs-of-concepts and troubleshooting technical roadblocks to ensure successful implementation. You will also collaborate with internal engineering to improve products and identify innovative ways to multiply your impact and the team's success. You will be instrumental in showing how Google Cloud can secure the digital transformation journey for leading enterprises in Japan.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Partner with sales to identify opportunities, understand technical objections, and develop strategic, AI-driven solutions to resolve blockers for Japan's top enterprise accounts.
- Advocate AI for security and security for AI. Build technical relationships through technology advocacy, bid responses, and point of contact, while partnering with product management to shape Google Cloud security solutions.
- Demonstrate and prototype advanced security integrations, focusing on modern SecOps and threat intelligence, within complex customer and partner environments.
- Design and recommend comprehensive integration strategies and AI-ready infrastructures required to implement Google Cloud security solutions.
- Serve as a thought leader at industry conferences and customer sites, articulating Google’s goal for security in the age of AI.
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